Service Code of Conduct

WE WILL ALWAYS STRIVE TO:

* ANSWER THE TELEPHONE IN PERSON WITH A SMILE IN OUR VOICE

* PROVIDE NEAT AND ACCURATE PAPERWORK

* HANDLE ANY PICKUPS AND CREDITS PROMPTLY

* KEEP A LOW DOLLAR AMOUNT MINIMUM FOR DELIVERY

* MAKE ACCURATE AND TIMELY DELIVERIES

* MAKE MANY OF OUR PRODUCTS AVAILABLE IN LESS THAN CASE LOTS

* “SPECIAL ORDER” ITEMS A CUSTOMER NEEDS THAT WE DON’T STOCK

* CONTACT OUR CUSTOMERS ABOUT ANY SHORTAGE ON THEIR ORDER BEFORE IT IS DELIVERED

* WORK AS A TEAM IN A COURTEOUS MANNER

* SAY “THANK YOU” TO OUR CUSTOMERS FOR DOING BUSINESS WITH US